Click on Add a remote access user and then on Click here to sign in via your web browser.If you are not prompted, open Jump Connect by clicking the small icon at the top right of your screen. If you are prompted to create an account during installation, follow the instructions and you will be directed to Jump Connect through your browser. To install, just double click on the file and follow the instructions. Not to be confused with the Jump Desktop App! You only need this on your PC, tablet or smartphone from which you want to connect to your Mac mini. Go to and download Jump Desktop Connect for macOS. Installing Jump Desktop Connect #Ĭonnect to your Mac using the KVM module in the Customer Panel, or use any other existing connection. However, we do not need this code to connect to the Mac mini in this tutorial.Īfter the login is successful, open the OakHost Customer Panel and select your Mac to connect to it for initial configuration. With your account, after signing up on the website, you will also receive a permanent code that you can provide to others so they can connect to your device. You will need to create an account, which you will later use to log in to your OakHost Mac mini. Go to download jump desktop and download the version for your device (Windows is free) and install Jump Desktop. However, these functions are subject to a fee. Jump Desktop is also great for companies to configure access for teams. Unfortunately, there is no version for Linux available at the moment. You can use this tool with Windows (free), iOS, macOS, and Android (one-time payment of varying amounts). Also, all connections through Jump Desktop are encrypted by default. Jump Desktop is also one of the few tools that currently offer excellent no-latency audio support for Apple Silicon Macs. It gives you the option of a remote desktop connection or a VNC connection. Along with that, now web browser pages no longer have Certificate Errors as well.Jump Desktop is a great way to access your OakHost Mac mini. SonicWall did have another Certificate that had to be installed, which we did, and is part of the reason we got to the point of being able to almost connect. We're trying to update the firmware on the SonicWall, but we need to get ahold of the guy who has the SonicWall website admin authority. I get as far as it asks me for the password for the administrative user, which I enter, and then the "dot" turns from blue to red, but my end goes into "Connecting." for a very long time and then comes up with an Error Window: "Protocol Error =2, Sub = 0" OR once we got an "Error: 4.5". The guy I'm working with at that end has managed to mostly adjust the DPI-SSL so that JDC comes up ok, but I can't complete the connection. As soon as it is turned back on, the "/#" goes away or when restarting JDC it just forever runs connecting. When we turn that off, Jump Desktop Connect works fine and we can connect to the computers. Has a little something called "DPI-SSL" which is "Deep Packet Inspection" for SSL. I looked at the log of my own computer for when I started it yesterday and it went thru 2 "unexpected disconnect" before it "Got ice servers" and signed in. I've looked at the one from yesterday and it is written the same, multiple times attempted. 10:30:24:152 3344:5832 INFO Error(:449): OpenSSLAdapter::Error(ContinueSSL, -1, error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed) 10:30:24:152 3344:5832 INFO Error(:439): OpenSSLAdapter::ContinueSSL: code=-1, error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed
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